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Clarify Before Critiquing: A Path to Understanding and Respect

Today, I want to talk about something we've all experienced at some point: the urge to critique someone when we think they've made a mistake. Whether it's a coworker, a friend, a family member, or even a customer service representative, our...

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Feedback is More Than Just a Gift. Maximize its Value!

 Feedback is often touted as a “gift”, a precious offering that can propel us forward in our personal and professional lives. And indeed, it is! However, like any gift, its true value lies not just in its receipt, but in how we...

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