Leading in Fear & Chaos

While I work with entrepreneurial leaders in several different fields, much of my leadership background is within the real estate industry, in which I’ve played an active role for over 20 years.  If you haven’t heard, that industry just received a shocking legal development that could permanently alter the entire economic structure within the industry.  To say that it’s the most seismic shift that has occurred in that space within the last 50 years would be an understatement.

The reverberations of this development have sparked widespread panic.  Across social media platforms, email exchanges, and face-to-face conversations, a palpable sense of fear and uncertainty pervades discussions about the implications of these changes.  As a leadership consultant, I've found myself captivated by the diverse responses emerging from different companies. It's during times of upheaval that true leadership reveals itself. While smooth sailing may make everyone appear as stellar leaders, it's in turbulent waters where genuine leadership shines brightest. Great leaders possess the ability to navigate their teams through adversity.

Let's dispel some common myths about leadership during crises:

Myth 1: Leaders are fearless. 

Truth: Leaders grapple with fears like everyone else. However, they distinguish themselves by taking action despite these fears, understanding that even small steps forward are preferable to standing still and waiting for circumstances to improve.

Myth 2: Leaders always know what to do.

Truth: Great leaders possess self-awareness and humility, acknowledging when they lack expertise and seeking input from their team members or colleagues. While they may not always have all the answers, they maintain clarity about their business goals and rely on their team to determine the best course of action.

Myth 3: Leaders don’t care about what others think of them. 

Truth: Most leaders want to be liked, admired, respected and/or esteemed. We are all human. Great leaders, however, understand that when they find their ship in icy terrain, their focus can’t be around how people think or feel about them. Instead, their focus remains steadfast on steering the ship through rough waters, even if their decisions aren't universally popular.

Myth 4: Leaders never get discouraged. 

Truth: Even the most resilient leaders experience moments of doubt and frustration. However, they recognize the importance of seeking support from fellow leaders (find your tribe) rather than burdening their teams with negativity. Maintaining a hopeful and optimistic demeanor is crucial for inspiring confidence in their followers and team.

Whatever industry you operate in, you’ll eventually find yourself in turbulent times.  It’s unrealistic to assume that you’ll be immune to the discomfort of the chaos. Therein lies the opportunity to lead with fortitude and resilience. Like a ship navigating icy waters, your business requires a steady, competent, and optimistic leader to guide it to safety. Your team looks to you for direction and reassurance during uncertain times.